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Quick Facts and FAQs

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Quick Facts

  • A free 10 week online global challenge to collectively walk 2 BILLION STEPS
  • Registration opens 6 September 2021
  • Challenge runs for 10 weeks from 20 September – 28 November 2021
  • Everyone can participate: Transplant recipients, medical professionals, living donors and donor families, extended relations, friends, colleagues, sporting groups, transplant units, care givers and supporters
  • The Challenge takes place on MoveSpring, a digital platform that tracks steps across users. MoveSpring can be accessed by downloading the App on your mobile device or through an Internet browser on your computer or smart phone
  • Register on MoveSpring fitness platform by signing up via a dedicated Challenge Link, using Org Code WTGF21
  • Team participation only: Register Teams of Min 2 and Max 10 people per team. Individuals are encouraged to find at least one other participant to make up their team
  • If you do not have a team to join, you will be joined to the ‘WTGF Global Steppers’ team
  • Sync your existing fitness device or manually upload your steps
  • All physical activities count – exercise classes, swim, cycle can all be converted to steps
  • See our Challenge Info Page and FAQ’s below for everything you need to know

FAQs

GENERAL RULES & BEST PRACTICES
  • The most important rule is to have fun, get moving and STEP your way to better health!
  • Help us promote raise organ donation awareness, rehabilitation post-transplant and showcase the power of the Gift of Life
  • The MoveSpring platform will display how your team compares to all the other teams based on step averages to allow for different team sizes
  • Manually recording steps must be done on an honesty basis
  • Please remain respectful when engaging on the MoveSpring chat group. Inappropriate comments will be removed from the chat and the participant asked to leave the challenge
  • Grace Rules always apply: Once a WTGF weekly mini challenge or fun activity date has lapsed, a 1 day grace period is allowed to sync or manually add your remaining steps
  • Likewise, once the Billion Steps Challenge has closed on the 28th November 2021 – a 3 day grace period is allowed to sync or manually add your remaining steps before totals are finalised
MOVESPRING USER SUPPORT
  • Check out the MoveSpring Help Center for assistance with setting up your account, using MoveSpring features and solutions to commonly asked questions
  • Watch the easy-to-follow MoveSpring how-to videos
  • Email MoveSpring User Support on help@movespring.com
  • Send a message to the Support Centre using the MoveSpring App (Monday – Friday 9am – 5pm CST)
  • To contact MoveSpring Support in the mobile app, tap the menu bars at the top left corner of the dashboard and then tap the green Message support button at the bottom of the utility panel. On web browser, click the blue chat icon at the bottom right of the screen
WHAT DEVICES CONNECT TO MOVESPRING
  • Android Phones (OS 5.0 or above) – Google Fit app (Android, Pebble, Xiaomi, and more)
  • Apple Watch
  • Fitbit – Zip, One, Flex, Flex 2, Charge, Charge HR, Charge 2, Charge 3, Charge 4, Surge, Alta, Alta HR, Blaze, Versa, Versa Lite, Versa 2, Versa 3, Inspire, Inspire HR, Inspire 2, Ionic, Sense, MobileTracker app
  • Garmin – vívofit, vívofit 2, vívofit 3, vívofit 4, vívosmart, vívosmart 4, vivosmart HR, vívoactive, vívoactive 3, vívoactive 4, Instinct, Venu
  • iPhone 5s and above (iOS 10 or above) – Apple Health App (Polar, Pebble, Xiaomi, and more)
  • Misfit – Flash Cyclist, Flash, Link, Ray, Shine, Shine2, Speedo Shine, Swarovski Activity Crystal
  • Withings (Now Nokia) – Pulse, Pulse O2, Activité Pop, Activité, Activité Steel
  • Samsung Users – connect by downloading the Google Fit App or click here for more information
  • Garmin Forerunner and Fenix devices – MoveSpring can usually connect with these, however data can only pull from devices that report steps. If your device doesn’t report steps, it will not sync with MoveSpring
  • More information available on MoveSpring – click here.
HOW DO I CONNECT MY DEVICE

Find your device from the selection of options on this page and follow the directions to connect your device to your MoveSpring account

HOW DOES SYNCHING WORK

To sync steps data into your MoveSpring account you will need to open the MoveSpring app on your phone or go to the MoveSpring website and click the green Sync button at the top right. MoveSpring cannot sync your steps data if you do not open the MoveSpring app or website.

I DON’T HAVE A DEVICE – CAN I STILL ENTER

No Device? No problem! If you use a pedometer, or you don’t have a device, or your current wearable fitness tracker does not integrate with MoveSpring – you can manually add your steps to get moving with the Billion Steps Challenge.

Log in or sign up to MoveSpring via the Challenge Link

  • To select manual entry go to Settings in MoveSpring (click your profile and then select Settings)
  • Click the device field, and select manual entry from listed devices (If you already selected ‘manual entry’ on sign up – then skip this step)
  • Add your steps daily via the web or mobile app
HOW DO I ENTER MY STEPS MANUALLY

From the dashboard, select the edit pencil icon next to ‘Today’s Activity’

  • Manually add your steps, distance and active minutes for today, then click ‘Save’
  • Click the edit pencil icon for a given day and enter your step, distance and activity data
  • Click ‘Save’
  • Repeat this step for all days where you are entering activity

IMPORTANT TO NOTE

  • When using manual entry, please make sure you enter totals regularly and accurately.
  • We recommend entering totals once a day to maintain the most up to date stats in the challenge.
  • When using manual entry you can enter 5 days of data (the current day and the previous 4).
  • You must enter each days data individually. Do not add in sums of data over a period of time for one day as this will throw off the overall challenge stats.
  • Grace period rules always apply. Once a WTGF weekly mini challenge or fun activity date has lapsed, a 1 day grace period is allowed to manually add your remaining steps.
  • Likewise, once the Billion Steps Challenge has closed on the 28th November 2021 – a 3 day grace period is allowed to manually add your remaining steps before totals are finalised.
  • A complete Guide and How To Video is available to follow on MoveSpring – click here.
HOW TO CREATE & JOIN A TEAM ON MOVESPRING

The Billion Steps Challenge requires that participants join into teams of min 2 and max 10 people per team. One Team Member will create the Team first, then your other team members can find and join your team.

Your team name must include your abbreviated country initials after the team name, for example: a South African team will be “Step Up –ZAF”, a team from Canada will be “Team Stepper – CAN”

CREATING A TEAM ON A MOBILE DEVICE

  • After creating your MoveSpring account, open your dashboard and scroll to the ‘Challenges’ section
  • Locate your challenge and tap the ‘Join or create a team’ notification and then select the green ‘Create Team’ button
  • Create a team name, upload a photo and select the green ‘Create Team’ button
  • All participants will now be able to see your new team in the list of all available teams and join their team by clicking the green “+” next to the team name

CREATING A TEAM ON MOVESPRING WEBSITE

  • After creating your MoveSpring account, open your dashboard and scroll to the ‘Challenges’ section
  • Locate your challenge and click the ‘Create a Team’ button
  • Then click ‘Upload a team photo’ to add a team photo, enter your team name and then select the green ‘Create team’ button
  • All participants will now be able to see your new team in the list of all available teams and join their team by clicking the green “+” next to the team name

More information is available on the MoveSpring help centre – Click Here

CAN I BE IN TWO TEAMS IN THE CHALLENGE

The MoveSpring platform does not allow for participants to be in two teams at the same time. This would affect the steps data and final results as the participant would be entering double totals for one days stepping or activities.

CONVERTING AND ADDING NON-STEPPING ACTIVITIES TO STEPS

All activities count! You can convert your non stepping physical activities like swimming, yoga, cycling or even gardening into steps.

  • Use the Activity to Step convertor chart (link down below) to calculate your steps. Simply multiply the number of minutes you participated in an activity by the number of steps indicated in the chart. From there you can manually add these into MoveSpring!
  • If you already have a fitness tracking device connected to MoveSpring, which is automatically syncing your daily steps – you can only add your additional activity converted steps the following day.
  • Therefore, you will be manually adding your ‘activity converted steps’ to the steps already synced from your device.

    Example: Adding 1 hour of yoga to your step total

  • Let’s say you use a Fitbit to sync to MoveSpring throughout the day, and today you completed 1 hour of yoga that you want to count toward your step total.
  • You wait until the following day to add your converted steps so you can get credit for all of your steps from your Fitbit as well.
  • Using this conversion chart, you calculate your converted yoga steps and then add your totals together as shown below:

    • ⌚Your Fitbit steps from yesterday = 7,000 steps
    • 🧘Your converted steps from 1 hour of yoga = 2,700 steps (42 steps/minute x 60 minutes)
    • 👟 Your total steps for yesterday = 9,700 steps

  • You’ll have access to update your totals up to 5 days back, so be sure to add your converted activity within the 5 day span.
  • Full detailed information is available here.
ACTIVITY TO STEPS CONVERTOR GUIDE

Convert Exercise minutes to Steps Chart

COUNTRY CODES FOR TEAM NAMES

Country Codes

USING THE CHAT FEATURE IN MOVESPRING

Stay engaged and motivated with MoveSpring’s chat feature! With chat, you can send messages and photos to the entire challenge, their team, or directly to friends. You can also react to messages using chat reactions or reply within a thread to continue a conversation.

In all chats, speak with kindness, support, and encouragement. Please share your stories safely!

Types of Chats:

  • Challenge & Team Chat

    This allow you to chat in threads with all fellow challenge participants or team members. These threads will appear in your inbox and will remain in your inbox for 10 days after your challenge ends. You can mute all challenge and team chat notifications by following the steps in this guide.

  • Direct Chat with Friends

    Direct Chat allows you to chat directly with friends you’ve added on MoveSpring. Learn how to add friends and more here. Direct Chats will always remain in your inbox, even after the challenge ends.

  • Full detailed information on all Chat Features is available here.

The WTGF reserve the right to remove any postings, comments, photos, or videos that we deem:

  • Abusive, defamatory, obscene or unlawful
  • Fraudulent, deceptive or misleading
  • Otherwise offensive or hurtful, graphically or in tone
  • Encourage conduct that would be considered a criminal offense, give rise to civil liability, violate any law or regulation
  • Discriminatory based on race, creed, color, ethnicity, religion, sex, sexual orientation, gender expression, and physical or mental ability
  • Inappropriate for our cause, or otherwise off topic comments
  • Infringe on the rights of any third parties including rights of privacy, publicity and intellectual property right
CONTENT FEATURE IN MOVESPRING

The WTGF will post interesting content, wellbeing techniques, motivation tools, exercise tips and videos throughout the Challenge.

Find out how to access and view the Content Feature in MoveSpring here.

PUSH NOTIFICATIONS

Push notifications allow you to keep up with any content posted in a challenge, stay up to date in chat, and help you remember to sync. Click here for information on how to adjust notification settings in your MoveSpring account.

CONTACT INFORMATION